Privacy Policy (GDPR)
1. Data controller
The data controller is Securit Expert SAS, registered office 12 passage d'Enfer, 75014 Paris, France. Contact: [email protected].
2. Data collected
For the purposes of providing the qualified electronic signature service, we collect:
- Identity: first name, last name, photo of identity document, selfie
- Contact: email address, mobile phone number
- Optional: company name (for invoicing)
- Document: PDF summary uploaded for signature
- Payment: handled by Stripe Payments Europe Ltd; we do not store card details
- Technical: IP address, browser, session timestamp (Cloudflare logs)
3. Legal basis
- Performance of a contract (GDPR Art. 6.1.b): identity, contact, document, payment
- Legal obligation (GDPR Art. 6.1.c): retention of signature evidence for 10 years (Civil Code Art. 1366)
- Legitimate interest (GDPR Art. 6.1.f): security logs, fraud prevention
4. Recipients
Your data is shared with the following sub-processors strictly for the performance of the service:
- Cryptolog International (Universign) — qualified electronic signature, PVID identity verification
- Stripe Payments Europe Ltd — payment processing
- Railway Corp. — application hosting (Amsterdam, EU)
- Cloudflare, Inc. — CDN and DDoS protection
- SendGrid (Twilio Inc.) — transactional email delivery
Your data is NEVER sold or transferred to third parties for marketing purposes.
5. Retention periods
- Identity documents (photos): deleted by Universign after 30 days
- Uploaded PDF: deleted from our servers after 30 days
- Signed PDF (with cryptographic signature): retained 10 years (legal evidence)
- Account/order data: 5 years after last activity (commercial obligations)
- Server logs: 12 months
6. Data transfers
All processing takes place within the European Union (Amsterdam). Cloudflare may process technical data outside the EU under Standard Contractual Clauses validated by the European Commission.
7. Your rights
Under the GDPR, you have the following rights:
- Right of access: obtain a copy of your data
- Right to rectification: correct inaccurate data
- Right to erasure ("right to be forgotten"): under conditions defined by law
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to lodge a complaint with the CNIL (French data protection authority): www.cnil.fr
To exercise your rights, write to [email protected] with proof of identity. We respond within 30 days maximum.
8. Cookies
We use a minimal set of essential cookies:
- Session: maintains your signature journey state (essential, no consent required)
- Cloudflare: security and DDoS protection (essential)
- Cloudflare Web Analytics: anonymous traffic analytics, no personal data, no cross-site tracking
- preferredLang: stores your language preference (FR/EN), 1 year
We do NOT use Google Analytics, Facebook Pixel, or any advertising cookie.
9. Security
- End-to-end SSL/TLS encryption (256-bit, TLS 1.2+)
- Strict security headers (HSTS, CSP, X-Frame-Options)
- EU hosting with strict access controls
- Regular security audits
- Automatic deletion of identity documents after the legal retention period
10. Data Protection Officer
For any GDPR question: [email protected]